Booking terms and conditions
General information and booking terms and conditions.
GENERAL INFORMATION AND BOOKING TERMS AND CONDITIONS
Flight Condition: Because of weather and technical reason flight to a remote mountain airstrip could be delayed or postponed. We recommend at least 2 to 3 days in Kathmandu after the trek. Minimum 2 night before the trek is necessary to complete documentation and possible delay in arrival.
Tier Pricing: Trip cost is based on tier pricing structure. The minimum group size is 2 person. The tier pricing has price advantage for a larger group.
Booking Condition: Minimum 45 days advance notice is required.
Deposit: A non-refundable deposit of $300 per person should be paid at the time of booking the trip.
Payment: Full payment must be made before trip departure.
Refund: There will be no refund if members leave a trip for any reason either voluntarily or involuntarily after the trip has begun. No refund will be made for any services not utilized.
Cancellation and No Show: Cancellation made less than 15 days half of the trip cost shall be charged. Full trip cost would be charged for cancellation 72 hours before departure. Cancellation must be notified in writing to the agent by the participant.
Health: Good health and physical fitness are required on all trips. A physician’s certificate is required for high altitude trek and climbing.
Insurance: Participants on the trips must be protected by insurance that cover cancellation, accident, health, delay, emergency evacuation, and loss of or damage to their baggage and personal effects.
Trip schedule and itinerary: The itinerary shows planned night stop and a summary of the day activity. It may change due to weather, logistics and other condition beyond our control.
Passport and visa: Participants must be in possession of a valid passport and all necessary visas. The company advise and assists, but it is the participants’ responsibility to ensure that the correct documents are held.
Document: Passport number, nationality, a full name indicating male and female, profession, date of birth, and 3 passport size photos for trekkers should reach us at least 30 days prior to trip departure.
Price: All price are in US dollar. It is based on current airfare, exchange rate, and cost in effect on January 1, 2019.
Price Change: The company reserve the right to alter prices if these rates change substantially. Surcharges may also be applied in the event of changes in government regulations, taxes, and price change of Tibet and Bhutan program.
RESPONSIBILITY : The company acts as an agent for transport companies, hotels, lodges, and other contractors and shall not be liable for any injury, damage, loss, delay or irregularity that may be occasioned for any reason, including, but not limited to any defect of any company or person engaged in conveying passengers and participants, acts of God, detention, delay or expenses arising from quarantine, strikes, thefts, force majeure, civil disturbances, government restriction or regulations, accident by aircraft, boat, bicycle, or motor vehicle, or any hotel, inn, lodge, restaurant or accommodation, failure of any means of transportation to arrive or depart as scheduled or changes in transit, hotel, inn, guest house or camping service.
The passenger or participant understands that during the course of the trip certain risks and dangers may occur, including but not limited to the hazards of travelling in mountainous terrain, accident or illness in remote places without medical facilities, and the forces of nature. The participant agrees to assume all risks associated with the journey and agrees that no liability will be attached to the company or its outfitter, employees or agents, or to any member of the tour group in respect of death, personal injury, illness or delay of the participant, or for any loss of or damage to the property of the participant during the course of the trip, howsoever caused.
The company reserves the right to cancel any trip prior to departure. In such a case, a full refund or all payments will constitute full settlement with the participant. Trips cost are based on minimum group size, and the right is reserved to surcharge participants if this group size is not achieved. The company reserve the right to decline, to accept or retain any person as a member of any party at any time. Participants or passengers agree to accept the authority of trip leaders.
No servant or agent of the company has the authority to vary this condition.
Kailash Himalaya Trek Pvt. Ltd
P.O. Box: 4781,Adwait Marg, Bag Bazar, Kathmandu, Nepal
Tel: (977-01) 4241249 / 4240980
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