Privacy Policy

What kinds of personal information do we collect?

  • We collect information about you when you make it available to us, when you create an online account, register, subscribe, respond to one of our promotions, order, use, or register your interest in any one of our service by using your computer browser, by using an application, by telephone or by email.

  • When you make a reservation or use our service we can collect and use your: name, email address, home address, telephone number, payment information, location, the names of other members travelling with you and your personal information related to certain social media.

  • We collect information from and about the device you use when you interact with our website, apps or other services. This may include: device typedevice operations, unique identifiers (device IDs), device settings, network/connections (your IP address).

  • When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

  • An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.

  • We collect personal information when you subscribe for our Newsletter. Your name, Country and email address will be recorded in our database.

  • We collect personal information about you when you make an inquiry for our products and services. We also collect information when you provide holiday feedback, participate in competitions and attend events.

  • We also collect details about the pages you visit on our website. Please see our cookies policy below for more information.

Media: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Use of Personal Information

We collect personal information about you for the purpose of delivering our service, improve the website and the services we provide and, to improve and develop our relationship with you.

We use the personal information collected via the websites for the following purposes:

  • To send you emails, notices, information, appreciation, promotions and updates.

  • To send marketing and promotion materials related to our services and service of third party organizations or our business partners.

  • To provide you information and news about our programs, events and services.

  • To assist in: booking, customer service, guest reviews, user account administration and fraud detection and prevention.

  • To promote, improve and facilitate our services via social media, including registration on our website with your social media account.

  • To verify and process payment when you purchase services from us and our suppliers.

  • To verify your identity and assist you in case you forget your password or login details of your subscription services or any other uses that you authorize or request.

  • Communication with us at any time as per your requirement.

  • To provide, improve and personalize our services and the websites.

  • To deal with your inquiries and requests.

  • For administration purpose to record registered users.

  • To generate anonymous reports about the use of the websites.

  • Provide reservation or booking services when you register online.

  • We may also use and disclose information in aggregate (so that no individuals are identified) for marketing and strategic development purposes.

  • We collect information for personalization and provide you the service that you request.

  • It will be used for marketing purposes about our holidays and services that we think may be of interest to you. Depending on your selected preferences we will send details of our latest holidays, special offers, events and inspirational travel news by email and/or travel brochures by post. You may opt out of all marketing material and communications received.

  • The collected aggregate information about our web visitors, such as quantity of visits to each web-page and browser type, may be used to customize our web content to deliver a better experience for our users and will in no way personally identify you.

  • The collect information is used to process your holiday inquiry and answer your booking request. In the process we will be required to pass relevant information to the suppliers of your travel arrangements such as airlines, hotels and transport companies.

  • We use the information to provide our services including customer support. It may be used to personalized features and to protect safety and security of the services.

When you give us consent for a specific purpose and used it to comply with a legal obligation